Risaltna — Terms & Conditions + Privacy Policy

This disclaimer includes — without limitation:

• Temporary or permanent suspension of numbers.
• Messaging restrictions, reduced reach, or limits imposed by the service provider.
• Policy, system, or algorithm changes by any third party.
• Network errors, outages, updates, or failures beyond the platform's control.
• Suspensions occurring even when the user complies with sending limits or without a clear reason.

1) Limitation of Liability

• The platform shall not be liable for any loss of profits, loss of customers, loss of goodwill/reputation, or any indirect, incidental, special, or consequential damages.
• Any liability (if legally established) — if any — shall be limited and capped at an amount not exceeding the subscription fees paid during the last 30 days.
• The platform shall not be liable for any damages resulting from: misuse, user content, or violation of laws or the policies of service providers.

2) Indemnification Clause

• The user agrees to indemnify and hold harmless the platform, its owners, employees, and partners from and against any claims/complaints/lawsuits/fines/losses arising out of the user's use of the platform.
• The indemnity includes any legal costs, damages, or attorneys' fees related to the user's conduct, content, or messages.

Use of the platform is prohibited in any of the following cases:

• Sending spam, random bulk messages, or causing disturbance to users.
• Fraudulent messages, phishing, impersonation, or malicious links.
• Sending content that violates laws or regulations (defamation, threats, hate speech, illegal materials).
• Contacting parties without prior consent where required (Opt-in).
• Ignoring Opt-out/unsubscribe requests or continuing communication after a complaint.

1) Definitions

• Platform: Risaltna, its services, dashboards, and API interfaces.
• User: Any individual/entity that uses the service or creates an account.
• Third Party: Any external service provider (platforms, hosting, networks, etc.).

2) Account and Security

• You are responsible for safeguarding your login credentials and API keys and must not share them.
• Any activity conducted through your account shall be deemed to have been performed by you, and you bear full responsibility for it.

3) Fees and Subscriptions

• Features may be activated based on the selected plan/subscription.
• Prices or packages may change with prior notice when required.

4) Modifications

• This document may be updated from time to time. Your continued use of the service constitutes acceptance of such updates.

1) What data do we collect?

• Account data: name/email/phone (as provided by you).
• Operational data: technical usage logs (request times, errors, security information such as IP).
• Data you upload: contacts/groups/message content based on product features.
• API keys: displayed in a masked form where possible and stored with appropriate security measures.

2) Why do we use the data?

• To operate the service and provide its features.
• For security and prevention of misuse.
• To improve performance and resolve issues.

3) Data Sharing

• We do not sell your data.
• Only the minimum necessary data may be shared with technical service providers to operate the platform.
• Data may be disclosed where required by applicable law or a binding order issued by a competent authority.

4) Security

• We implement reasonable security measures (access controls, monitoring, and security safeguards).
• However, no system can guarantee 100% security against all technical risks.

For inquiries, abuse reports, or privacy requests: support@risaltna.com

By using the platform, you confirm that you have read, understood, and agreed to all of the above terms.